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-   -   What's upsetting you today? (http://cellar.org/showthread.php?t=14114)

fargon 07-12-2017 03:26 PM

Hug your cat. I'm sorry.

monster 07-12-2017 06:35 PM

OMG........ what a horrific experience, but good news to report.... it's booked! and for not a whole shit ton more than the best price we saw originally!

The long story.......
decided to bite the bullet and pay the higher price today rather than waiting in hope because yolo and all that. As I was booking suddenly the hotel we picked was no longer available (then why the fuck did it show up in the search results?)... need to start over. try other dates we haven't tried before.... looked at other hotels.... timed out...... refresh.... wash rinse repeat............ hotel comes back. way more than we wanted to pay but doable. BOOK BOOK BOOK! get to the very last bit -return flight -suddenly there's an option that isn't at all unattractive to us (just one layover, no obvious difference from the others) that seems to take $500 each off the price...... clicked it to see... that happened... went through all the checkout... price still good..... all traveler, cc details entered, hit pay....it wants to log me in because it recognized the email address.... and the whole shebang disappears.

Called customer service, expected them to claim such a price was impossible..... took a while, she asked the price, said she would take care of us...... and found it pretty much, same hotel, slightly different flights, but no worse.... booked it... etc. Overall maybe we're paying maybe $500 total more than the very best price we saw when we weren't quite ready to book.....

a little good karma is long overdue I feel, so I'm not gonna worry about the shitstorm that must be coming as I normally would.... but I think I aged 20 years.

glatt 07-12-2017 06:58 PM

Yay!

monster 07-12-2017 07:03 PM

...and yes I did hold for another 5-10 minutes to talk to a manager and tell him how awesome the agent was.

DanaC 07-12-2017 07:08 PM

Quote:

Originally Posted by monster (Post 992273)
...and yes I did hold for another 5-10 minutes to talk to a manager and tell him how awesome the agent was.

Awesome.

Clodfobble 07-12-2017 10:05 PM

So glad it worked out!

xoxoxoBruce 07-13-2017 01:04 AM

Quote:

Originally Posted by monster (Post 992273)
...and yes I did hold for another 5-10 minutes to talk to a manager and tell him how awesome the agent was.

That's very cool, proof of the good person I knew was beneath the facade of don't-give-a-fuck.
http://cellar.org/2017/aaaplaud.gif

Griff 07-13-2017 06:25 AM

Bravo!

classicman 07-15-2017 05:36 PM

Congrats. Happy you guys have that to look forward to.

BigV 10-18-2017 11:41 PM

My cat, Caesar, died this morning.

He was 15. I'm just overwhelmed.

Going to bed now.

Gravdigr 10-19-2017 01:02 AM

Aw shit, V. Hate hearing that, man.

I know ya done good by Caesar.

xoxoxoBruce 10-19-2017 01:40 AM

Yeah, that sucks. It's tough losing a friend.:(

Griff 10-19-2017 06:21 AM

Sorry man.

fargon 10-19-2017 12:04 PM

Sorry V.

limey 10-19-2017 04:29 PM

Quote:

Originally Posted by BigV (Post 997299)
My cat, Caesar, died this morning.

He was 15. I'm just overwhelmed.

Going to bed now.



So sorry, Big V. It truly hurts to lose a family member. ((((Hugs)))))


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