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Old 11-13-2019, 02:13 PM   #2
DanaC
We have to go back, Kate!
 
Join Date: Apr 2004
Location: Yorkshire
Posts: 25,964
Quote:
Originally Posted by Griff View Post
Nothing quite like the smell of black mold in someone's home.
Yeah. Not nice.

i've had a few heartbreaking cases this past week or so. One woman had spent most of her redundancy payout on doing up her house which her recently deceased father had left to her. She'd clearly poured herself into that house over the last 12 months and got it just right just in time for Christmas and bang - she's in a Travelodge living out of a suitcase while raw sewage is pumped out of the floor void from overloaded drains that backed up and flowed into several houses on her street.

Brand new kitchen fucked - brand new laminate flooring fucked - brand new fridge freezer fucked.

What's really sad is that most of our policies (most policies generally I think) only cover the damaged items in a suite not the undamaged items, so base units in the kitchen are beyond repair, but the wall units are fine, we only pay to replace the base units. We usually offer a 50% contribution towards the cost of replacing the undamaged ones, if there's no way to replace with an identical match, but for a full kitchen replacement, that can add several hundred, possibly a thousand pounds in out of pocket expense for the policyholder.
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