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jaguar · 07-19-2004, 03:29 PM

It's like poker, once the stakes rise noone wants to back down. Intelligence and so called 'emotional intelligence' don't always go hand in hand.

In such a situation (sales) half the fault lies with out, yes, they're an asshole but you've got to learn to absorb, avoid and deflect. Give ground and give them a way to back down without losing face. If you're big enough to do that you're halfway to winning the battle.

07-19-2004, 03:29 PM	#2
jaguar whig Join Date: Apr 2001 Posts: 5,075	It's like poker, once the stakes rise noone wants to back down. Intelligence and so called 'emotional intelligence' don't always go hand in hand. In such a situation (sales) half the fault lies with out, yes, they're an asshole but you've got to learn to absorb, avoid and deflect. Give ground and give them a way to back down without losing face. If you're big enough to do that you're halfway to winning the battle. __________________ Good friends, good books and a sleepy conscience: this is the ideal life. - Twain Last edited by jaguar; 07-19-2004 at 03:31 PM.