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My best experience would still be from Jenaer, which sent me a free replacement lid for the teapot I bought used from Goodwill even though I told them that I had bought the teapot used and offered to pay.
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Exercise your rights and remember your obligations - VOTE!
I have always believed that hope is that stubborn thing inside us that insists, despite all the evidence to the contrary, that something better awaits us so long as we have the courage to keep reaching, to keep working, to keep fighting. -- Barack Hussein Obama
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