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No matter what perfect system you come up with, if it can't be used over the phone, business isn't interested. Anything that slows the sale, or gives the customer pause, is out.
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Bottom line is, when customers want goods and services RIGHT NOW, the business that doesn't provide it is the loser.
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Thank you for proving my point. 
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The descent of man ~ Nixon, Friedman, Reagan, Trump.
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