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I wonder what a company that has its customer services centers elsewhere does in terms of the local national holidays or religious holidays. If the bulk of the customer service center employees follow Islam, for example, will customers who call have to put up with no answer or an automated system when the employees take time out to pray? What about Christmas? Since they don't celebrate it, does that mean customers get to have customer service as usual on Dec. 25th? How about on July 4 or the last Monday of May? And what about the other way around? What do the customers do when the employees have a holiday they normally take off but we don't?
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"I don't see what's so triffic about creating people as people and then getting' upset 'cos they act like people." ~Adam Young, Good Omens
"I don't see why it matters what is written. Not when it's about people. It can always be crossed out." ~Adam Young, Good Omens
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