Yes this guy got TOTALLY hosed, but is he clueless? That is the name of the game with car dealers. I'm surprised they didn't push him any further.
I have never met anyone that works for a car dealership that is trust worthy. About a year ago we bought a used Honda Oddysey. 60,000 +- miles, 'certified used' (whatever that means!), the dealer is supposed to do a 100pt inspection, car came with a 100,000 mile warrantee. Now, I love Hondas, I always have, but I HATE car dealers. They are always so slimy they just slide around the showroom like slithering snakes! Well two days AFTER we had the car it is DEAD in the driveway. That's right D E A D. Oh and of course it is a Sunday. I immediately call the dealership and leave a not so in control message and suggest/demand a phone call first thing in the morning on Monday. They didn't call. i call them ask for 'my' salesman, who by the way was about 23 and very anxious to please. Ask him if he got my message, yes he says, why didn't you call , Ah, um, I ah was ah waiting for my Manager to talk to you about it. I told him I was coming down with my two kids and our dog. If he did not replace the battery (thank goodness that is all it was) with a NEW battery IMMEDIATELY I was going to sugar up the kids and let them and the dog loose .
The moral is that the saleman was VERY good, but the maintenance dept. could not drag their feet any slower than if they had cement shoes. They did change the battery but I had to stand their to get them to get them off their asses.
We have an independant mechanic work on the car we are much happier and wealthier for it!!!
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Fun,Fearless,Female
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