[Sundae]

I was at work in London and one of our van drivers came and and told us what he had heard on the radio. We were trying to access the BBC website but it was so slow because everyone had the same idea.

One of our Directors was out and our Team Manager crept into his office and watched the television, coming back to update us.

I was in a foul mood that day - probably a row with the Evil Ex who I was still semi detached from at that time -and I was snapping at everyone. I didn't really appreciate the impact until the next day. I had very little empathy at the time as for me it was just another terrorist attack and we'd seen enough in this country. I was annoyed with people suggesting we went home early as Canary Wharf (highest tower in London) might be next. And annoyed that on a very busy day we were one person down because of our Team Leader slacking off and everyone who called wanted to discuss it, slowing down our call rates.

I did change my initial opinion of course and felt regret that I had been so self absorbed by petty concerns as people were dying. When I got home and started watching it on the news it began to hit me - this could have been my office. Those were real human being deciding to jump.

And I had been there. I had Christmas dinner in The Windows on the World Resturant two years before.