The Cellar - View Single Post - bills and customer service, are we being robbed?

Sundae · 09-12-2006, 11:17 AM

I have three gas meters in my flat. One for me, one for the flat upstairs (they're in the basement) and one check meter installed before my time as there was a problem with fraudulent readings.

I have notes through my door on a regular basis saying that someone has come to read the meter and I'm not in. I call the number to reschedule, only to find that no-one has been sent out. I explain ad nauseum that there are three meters and could they please check their records via postcode and house number but it always baffles them.

They tell me not to worry, then I come home the next week to a threatening (standard) card saying that I have denied them access and if I do not reschedule they can request a warrant to enter the property.

It doesn't cost me anything - except in terms of hassle - but it does prove the left hand doesn't know what the right hand is doing.

09-12-2006, 11:17 AM	#6
Sundae polaroid of perfection Join Date: Sep 2005 Location: West Yorkshire Posts: 24,185	I have three gas meters in my flat. One for me, one for the flat upstairs (they're in the basement) and one check meter installed before my time as there was a problem with fraudulent readings. I have notes through my door on a regular basis saying that someone has come to read the meter and I'm not in. I call the number to reschedule, only to find that no-one has been sent out. I explain ad nauseum that there are three meters and could they please check their records via postcode and house number but it always baffles them. They tell me not to worry, then I come home the next week to a threatening (standard) card saying that I have denied them access and if I do not reschedule they can request a warrant to enter the property. It doesn't cost me anything - except in terms of hassle - but it does prove the left hand doesn't know what the right hand is doing. __________________ Life's hard you know, so strike a pose on a Cadillac Last edited by Sundae; 09-12-2006 at 11:22 AM.