Thanks. I'm glad we finally have some tech support people who understand how to do things properly. (Remember, down, not across.)
Let's see, what can I contribute? Hmmm. So many to choose from.
Him: "You know, there are so many problems with Windows these days.. and the Macs are really getting great. I sometimes wonder if we ought to consider switching to Macs.
Me: "No. Not gonna happen. We can't even consider it."
Him: "Why not?"
Me: "Because the big product your department uses, that you live and die by, and that you swear is so fabulous that you won't even admit alternatives to it exist (much less actually consider one), runs only on Windows, and the developer is completely in Microsoft's back pocket."
Him: "Oh."
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