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The people who call Helpdesk. Freaking clueless. It's a f***ing bank, people! "I'm not realy computer literate, heh, heh, heh!" No f***ing sh*t!!! never would have guessed! These are the people handling your money! Many times, these are the people managing the people who handle your money!
An analagous situation would be a mechanic who smashes everything under your hood with a hammer, then says he's not good with tools.
Carbon-based error, id10t error, keyboard-chair interface issue...
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