The Cellar - View Single Post

wolf · 03-14-2003, 04:20 PM

I just received a TOTALLY unexpected phone call ... from my surgeon. He just wanted to make sure I wasn't having any problems, to find out what my level of pain was, and to make sure that I scheduled my follow up appointment ...

I've checked with several people ... no one else recalls ever getting a post-surgery follow up call from the doc himself ... not even from other office staff ...

I also got a follow up call from the floor where I was hospitalized. (that was mostly to remind me to fill out the TQM survey I'd be receiving.)

Talk about customer service.

03-14-2003, 04:20 PM	#56
wolf lobber of scimitars Join Date: Jul 2001 Location: Phila Burbs Posts: 20,774	I just received a TOTALLY unexpected phone call ... from my surgeon. He just wanted to make sure I wasn't having any problems, to find out what my level of pain was, and to make sure that I scheduled my follow up appointment ... I've checked with several people ... no one else recalls ever getting a post-surgery follow up call from the doc himself ... not even from other office staff ... I also got a follow up call from the floor where I was hospitalized. (that was mostly to remind me to fill out the TQM survey I'd be receiving.) Talk about customer service. __________________ wolf eht htiw og "Conspiracies are the norm, not the exception." --G. Edward Griffin The Creature from Jekyll Island High Priestess of the Church of the Whale Penis