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Old 09-17-2003, 11:27 PM   #6
ThisOleMiss
Resident President
 
Join Date: Sep 2003
Location: Very, very, rural Mississippi
Posts: 83
more help desk stories

This kid calls up and says "Eweebody thsays I tound funny in de tchat woom" He's doing this live chat thing with the microphone and has a lisp you would not believe. My sister, who still works at there, got that call. I was going on break, saw the name on the sceen, and nearly choked to keep from laughing, as that client was famous for calling up with the dumbest notions you've ever heard. She said the first thing that came to mind was "have you thought about speech therapy?" but refered him to his ISP for help.

About a half hour later, the guy sitting next to me gets a call from this same idiot. He put the phone on mute and screams "This has got to be the dumbest mother f***** who ever bought a computer. My sister and I, at the same time, say "Is is So-and-So?" He looks up, astounded. "How the hell do you know". After that he was convinced we were clairavoyant.

Also had a lawyer call up, wouldn't give his name or the serial number off the computer. He had the side off the box installing a new video card and his daughter had spilled a glass of milk inside the thing. Therefore, it was all our fault because if we had sold him a system with a decent video card in it to start with he wouldn't have had the side off the machine and his daughter wouldn't have spilled milk into it. Gotta love a trial lawyer.

And try explaining to an irate redneck we didn't support third party software. I swear if I had one redneck I had two dozen call up for the same reason, their NASCAR racing game won't run. Maybe because it says on the box you need Windows ME or above and more than 65megs of ram. And get all bent out of shape when you tell them that, and then you find out they got the computer from their second cousins ex wife cause her new boyfriend bought her a dell.

My favorite was this one call from Kentucky. Over a period of a week four people had 'worked on' the system and no one could get it to work. Couldn't none of them tell me what the others had done. Big old family of inbred tweakers. Fortunatly all their warranties had expired and I told them the only way to fix it would be to send it in for service out of warranty. Didn't like that idea at all, especially when I told them it would come back with all their data erased. My god, think of all that country music downloaded from kazaa that would be destroyed. They told me they were going to buy a dell and hung up.

More Later
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