[lumberjim]

Originally Posted by tw

Diagnostics are on hard drive, on CD-Rom, and on manufacturer's web site. You cannot access any of those? Then how are you accessing the Cellar?

we have 5 computers

Again, I am not having difficulty with your computer problem. I am having trouble with you reading what was posted.

ironic

And, I also noted, only better computer manufacturers provide those diagnostics. Again, only repeating what was posted before.

again and again. it's a Sony.

Also discussed was the Recovery Console. From previous posts, that also is available.

PTDD loaded because you can load and execute programs. This is the first time I have seen actual numbers posted. Why were you withholding critically important numbers? Meanwhile, nothing I posted discusses or even assumes PTDD exists.

please see post #14 for a link to the Ultimate Boot CD which I mentioned in the first post.

That was another and completely different solution. Why is this the first time you posted about sector 33? If you want useful assistance, you post numbers until your fingers cry. Because nothing posted is useful without numbers. Quote the messages in detail especially when those numbers appear to have no purpose.

That PTDD implies (but does not yet say) you are fully accessing the hard drive. Meanwhile, how many partitions exist on the hard drive?

I don't recall specifically, but I think it was partitioned in two pieces...the C and the D recovery partition.

Comprehensive hardware diagnostics are typically located in their own partition. Does that other partition exist?

Now, that error message says nothing about the hardware diagnostics if they exist on the hard drive. And for the fifth time, those diagnostics are also on CD-Rom and on the manufacturer's web site (if that manufacturer is minimally responsible).

Meanwhile, at the very beginning, I noted that if those diagnostics do not exist, then you need the diagnostic downloaded from the disk drive manufacturer. When jinx read the BIOS, that manufacturer name and model number was read by the BIOS (she complained because it said nothing about "C:"). More critical numbers. Those numbers identify which diagnostic from the disk drive manufacture is available. Then the entire disk drive program is loaded from a CD-Rom (or the USB memory stick, or whatever) so that no Windows and no Recovery Console and no Comprehensive Hardware diagnostic is executing.

Why did I list each in the same sentence. Each one is a program. You only execute that program - no other program - to solve problems. That disk drive manufacturer program is the replacement for Windows - is loaded by the BIOS and executes just like windows (or DOS) without anything else executing. Therefore the results are simple and completely informative.

Once diagnostic verifies hardware parts of the disk drive, only then are you ready to view (diagnosis) the software parts of that disk drive. Tools to look at the software side are Windows (booted from the hard drive or CD-Rom), the Recovery Console (which I have detailed so many times and received no acknowledgement), or PTDD.

Everything here is written at a layman’s level. If it has useful information, then do what I always do to understand anything - read it three or more times. If you read something the first time and understand it, then it probably has near zero useful facts. Again, it is not the computer that is causing so much difficulty. I keep posting all three sources of that comprehensive hardware diagnostic. How can you not have it and yet still access the Cellar? Because you did not read what I posted multiple times.

you base your assumption on the incorrect premise that i only have one computer. your advice is useless if it is incomprehensible. I appreciate you taking the time to attempt to help us, but clearly I'm too stupid to comprehend these words of yours. Your condescending attitude is NOT appreciated.

Everything I've seen leads me to think that the C drive has died. I took it out and put it back in last night.....rebooted without the boot disc, held my finger on the drive to see if i could feel it spinning up, and felt nothing.

does anyone that can speak english have any other ideas? Tony? Mitch? Pete?