Quote:
Originally Posted by lumberjim
Redux,
Does your bank tell you that they mark up the rate the Fed sells them the money for? Did you not already know it? If the rate you get is still lower than you can find, have you still been 'manipulated'? Also, it says "The Annual Percentage Rate May Be Negotiable With The Dealer" in bold type right on the face of the contract....
my main objection is the way people point to this or that practice and act like they've been wronged somehow. I'll grant that there are deceptive practices in any business (usually related to advertising), but with the level of regulation and disclosure there is today, you are usually safe at a New Car Dealer.
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I dont disagree with most of what you said (the Fed analogy is a bit extreme, since car dealers are not in the business to lend money), but simply that it is a matter of perception and perception is often based or influenced to some degree by personal experiences when it comes to buying a car. IMO, its not enough to say its in bold type in the contract....better customer service would involve the dealer explaining financing options rather than simply promoting their own product...but maybe you do that.
I agree most with the acknowledgment of consumer protection regulations that were sorely needed, IMO, because of a long history of deceptive practices.
But fear not, you beat members of Congress for the first time.

http://www.gallup.com/poll/124625/ho...tarnished.aspx
...and probably would have beaten telemarketers and lobbyists if they were included this year.
From 2008:

http://www.gallup.com/poll/112264/Nu...s-Ratings.aspx
But, actually, I was more amused by lookout's comment.