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Originally Posted by tw
Stated: more responsible computer manufacturers provide comprehensive hardware diagnostics - for free. If the manufacturer is less responsible, then a diagnostic must be downloaded from the disk drive manufacturer.
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Some advice from an ex-communications major: Sentence number one is irrelevant. If you start with irrelevant advice, no one will bother listening long enough to get to the relevant advice. Sentence number two is convoluted and over-generalized. Might as well have said, "You have a problem? Download some stuff to fix it." Actual advice involves specifics, such as "Go to [this link] and download [this specific program.]" You may have every bit as much knowledge on this topic as Mitch does, but we'll never know, because you're not effectively communicating it. Communication skills are important, no matter how much you want to pretend they're just "emotions."