Total BS. I wish you could come see my dentists but they are in Westchester, NY. As it is we drive 3 hours to see them. Husband and wife team, she's a pediatric dentist, she's awesome.
They'd let the mm and the inchling lay down on our laps when we had our cleanings and fillings done. They are the best.
You deserve a much better dentist, you should kick the whole office in the place you don't love them anymore.