View Single Post
Old 06-02-2010, 12:18 PM   #5
squirell nutkin
has a second hand user title
 
Join Date: Feb 2006
Location: in a Nut House
Posts: 2,017
Service Net Replacement Contract Terms and Conditions
SERVICE CONTRACT

This document sets forth the entire Contract between the Service Contract Administrator, hereinafter referred to as We, Us and Our, and, the Purchaser, as You and Your. No representation, promise or condition herein shall modify these terms. Service Net Warranty, LLC (“Service Net”) is contractually obligated to You to provide service under this Contract where in accordance with, and as allowed by state law. If this Contract is purchased in Florida, New Hampshire Insurance Company is contractually obligated to You to provide service under this Contract.
WHAT IS COVERED. This replacement plan protects against operational or mechanical failure of a covered Product if the failure occurs during normal usage. In the event of a covered failure We will replace the original purchased Product with a new or refurbished unit, or refund You the purchase price of the Product, minus tax, provided such action is authorized and necessitated by operational or mechanical failure during normal usage. Coverage does not apply to accessories that are used in conjunction with or to enhance the performance of the covered Product. This replacement plan protects against operational or mechanical failure of a covered Product if a failure occurs while connected to a surge protector approved by the Underwriter’s Laboratory. Your surge protector may be collected by Us for examination.

1. TO OBTAIN AUTHORIZATION FOR REPLACEMENT (ON REPLACEMENT CONTRACTS ONLY)
You must obtain authorization prior to the receipt of a replacement Product.

Go online to www.myserviceplan.com or call the toll free number listed on the reverse side of this Service Contract.
Have this Contract, Your Contract number, and the original Product receipt available.
Instructions on obtaining replacement will be given.
Once authorization is obtained You may be required, at Your expense, to return the Product to Service Net.
This Product is not to be taken to the Retailer.
At Our determination, You will receive a replacement Product of like grade and quality. Technological advances may result in a replacement product with a lower selling price than the original Product. In all cases where a replacement cannot be made, You will receive reimbursement for the original purchase price, excluding sales tax, delivery and installation. This reimbursement may be in the form of a store credit or gift card from the selling Dealer or Retailer of this Service Contract.
All contractual obligations are considered fulfilled upon Product replacement, reimbursement or Contract term expiration.
We reserve the right to replace the Product with a remanufactured or refurbished Product.
The replacement Product will be mailed to You at no cost.
2. TO OBTAIN AUTHORIZATION FOR REPLACEMENT (ON REPLACEMENT CONTRACTS ONLY)
You must obtain authorization prior to the receipt of a replacement Product.ACCIDENTAL DAMAGE FROM HANDLING (ADH). ADH pertains to You if listed on the reverse side of this Contract. Your Product is protected against accidental damage from handling. ADH will end prior to the expiration date when We have, as a result of service provided to You, replaced Your Product or incurred costs under this plan and all other coverage equal to the original purchase price of Your Product (as indicated on your invoice). ADH only covers operational or mechanical failure caused by an accident from handling and does not include protection against normal wear and tear, theft, misplacement, negligence, viruses, reckless, abusive, willful or intentional conduct associated with handling and use of the Product, cosmetic damage and/or other damage that does not affect the unit functionality, damage caused during shipment between You and Our service providers and any other limitations listed in the Limitations of Coverage section. Any resultant damage from this type of treatment is NOT covered by this ADH program. The use of this coverage requires an explanation of where and when the accident occurred as well as a detailed description of the actual event. Failure to provide this information will result in claim denial.

3. TERM OF COVERAGE. Coverage extends from the expiration of the manufacturer’s Product warranty for the period indicated on the reverse side of this Contract.

4. LIMIT OF LIABILITY. Maximum liability under this Contract shall be the cost of: (I) one replacement with a Product of like grade and quality or (II) reimbursement of the retail price paid for the products minus the sales tax. This Contract provides for only the one-time replacement of the Product with another Product of like grade and quality. This Contract will expire at the time of this replacement or reimbursement for replacement or term expiration and the covered Product becomes the property of Service Net and We may, at Our discretion, require the Product to be returned to Us (or Our designee) at Our expense. Service Net reserves the right to replace the Product with a remanufactured or refurbished Product. Technological advances may result in a replacement product with a lower selling price than the original Product.

5. DEDUCTIBLE. No deductible applies to this Contract.

6. RENEWABILITY. This Contract is not renewable.
__________________
And now I'm finished posting.
squirell nutkin is offline   Reply With Quote