I have two phone lines, one just for the computer and my home phone. A storm took out my home line almost 2 weeks ago. One time they said oh we fixed it. It works when it rains

Well it's not fixed. So another appointment.
The phone guy comes to my gate with the electric fence and hangs a note saying its in my house .

I know its not in my house I plugged the phone in outside in the box and there is no dial tone.[ that's what they tell you to do to prove to them its not in your house] When there is no dial tone, that means the line to box is fubar.
It was raining that day and he did not want to get wet so he BSed his way out of fixing my phone. That was Tuesday. No other appointments available until Friday am. WTF?