[lumberjim]

i have an english mun, a jamaican, and a kenyan here at my dealership. as long as he is polite and listens more than he talks, he'll do fine. the kenyan i have can be very abrupt at itmes, and i think that hurts him, but the other two are well spoken, and polite. In fact, it may actually work to his advantage.

this is a common situation: " yeah, i was here a few weeks ago, but i don;t remember who i talked to. "

he'll get:" i was here talking to a guy with a russian accent" and everyone will know who's customer they are.

one more tidbit......tell him to plan on being there for 6 months, and when he's comfortable, move to a new store.

sounds strange, but he's going in as a rookie, and will not get respected. he'll be running for lunch a lot.
when he goes to a new store and is hired as an experienced salesman, he'll get more respect......but make sure it is a move to a better store, and then he should stay put. then he can start working on his book of business, and can reap the benefits of repeat and referral business.