Right. They charge extra because we're overseas, then they outsource the complaints/info process who demand that you pay to talk to them and chances are they know fuck all because they're not the company doing the actual damn processing. I've paid near $300 for these passports and i have to pay $1.50ish per freaking minute so someone can tell me either they're going to make it or their not or they're lost but then they won't be able to actually do anything about it because they're not the people doing the processing?
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The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart
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