Quote:
Originally Posted by tw
To save American jobs, a Kodak bankruptcy should have happened ten years ago. Then maybe Kodak might have developed the next innovation in image processing - the Kindle. Kodak cannot do that when entrenched in a paper mentality. Curious. Those on Wall Street that protected Kodak also have a paper profits attitude.
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Are Kindles made in the US? Cuz Kodak printers sure aren't. They're from China all the way and very poorly made at that. To my regret, I bought a Kodak printer some months back (coming from the time of papyrus, I still like to print things out). I had it for 2 or 3 months when it suddenly decided to stop printing in color.
I did all the trouble shooting I could on my own, and when I couldn't fix it, I got onto Kodak's help site which promised real chat with a Kodak help desk person. Who was very polite and from India. OK. Machine made in China, help desk staffed from the Indian sub-continent. (I would like to know in what way Kodak should still be called an "American" company).
Anyway, Deepchok asked me a bunch of questions and finally told me that my problem was due to a recent paper jam on my printer which had damaged the print head. The thing can be damaged by a single paper jam? What? At least Deepchok said he would send me a new print head for free, and that I should have no trouble installing it.
Right. Now, I am not a complete computer klutz. I'm not afraid to do simple stuff like add more memory or an external drive, etc. But that damn print head was impossible. On top of that, the thingy that holds the printer open - kind of like the thingy that holds the hood on your car open - is made of very brittle plastic and it snapped. Since the printer seems only to be able to run if the thingy is in the exact right spot, that Kodak printer STILL won't run, even though I did get the print head in correctly.
I have no idea why Wall Street or anyone else would throw money at Kodak printers. Mine is hands down the worst piece of computer equipment I have ever owned.
