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We have one phone book which covers Business (A-Z), Business by type (builder, plumber, taxi etc) and Residential (A-Z)
We use it frequently.
MANY smaller businesses do not have their own website - especially fast food, mobile hairdressers, odd-job men, taxi firms etc.
And if you have a quick query for a shop "Are you open tomorrow?" it's much quicker to find the number and dial and talk to a human being, rather than logging on and going through multiple menus to find the Contact Us section.
And if it's an independent business you also get to ask relevant questions "Are you still doing that deal with the, you know, that pink top and the necklace thingy? Oh can you see if you still have it it size XXXXL? Can you put one aside for me?" or "Can we share a meal deal between five rather than four?" or "Can I bring it back now I've washed all the spoodge off it" or any number of imaginary conversations...
Much as I embrace living online, there is still a lot to be said about living IRL in a large town.
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