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Oh ARGH! Hate it!
This weekend I stopped at McDs. There were some old folks in there with canes and walkers and stuff. I held doors, made sure they got in OK. Made sure they got to be next in line when it was their turn. When those cleared out, the lady on the right register still looked past me and asked another person (my age) if she could help them. Puh. So, I didn't get mad, but I left. Thinking...come on, we all share the earth here.
So I went to Bob's instead. In Bob's, an older manager was calling out a young waitress in front of everyone. I hung back and asked the girl if he always talked to them like that. The girl, near tears, said yes and a couple others nodded in agreement. I said "that's not right." The girl asked if I would tell the GM. Sure, bring them over.
GM lady came over and I explained that it isn't right to dress down an employee out front in front of customers (not my place to say how he talks to them in the back, but certainly angry snotty stuff shouldn't be in front, customers don't want to see that.)
The lady thanked me for bringing it to her attention. The waitress in question thanked me a few times, and said "someone stood up for ME" with tears in her eyes. Other waitresses thanked me.
My point being, people suck but if I hadn't been nudged out of line at McDs I wouldn't have been there to tell the GM what I thought about Mr Meanie. I was in a feisty mood!
Someday, karma will work the way it's supposed to. Sure. I'll keep dreaming.
ps On the same day I got a really nice email back from Verizon customer service, it was personalized so I know it wasn't a form letter, thanking me for thanking them, extolling the virtues of the girl I had complimented saying she was a valuable part of their team, etc. That made me feel good too. I know my message got through.
So...waiting on karma.
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