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Old 01-27-2013, 08:46 AM   #396
Clodfobble
UNDER CONDITIONAL MITIGATION
 
Join Date: Mar 2004
Location: Austin, TX
Posts: 20,012
It's not about the fittycents. It's about the bullshit pushing of the rules. Next time he'll push for $50.75, or $51.00... the thing people forget about negotiating is that you're not facing a computer. You're facing a real person who has the ability to be pissed off. This is the type of guy who tries to talk his way out of shit with the police, and eventually gets tasered because he just kept wanting to "explain."

If this is a regular customer, I would have refused to buy the giftcard at all. Tell him to come back next week and try not acting like a dick next time. (Well, I wouldn't have done it myself, because I'm terrified of in-person confrontation and could never work in a place where negotiations of any kind were a standard part of business. But I would have supported a business policy as such.)
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