Quote:
Originally Posted by AmandaH&K
Cheapest to put warranties on bc their rates of having to repair them are so low?
|
Very little relationship exists between a warranty and quality. As I learned some 40 years ago when running a GM parts department.
They told me to get out all my warranty repair parts. A GM regional manager arrived to nickel and dime us on each warranty repair. DeLorean says why in his book. GM decided dealers were another profit center to rape. So they only gave us 10 to 25 cents on the dollar for each warranty.
Of course, that meant we did everything possible to deny or not honor a GM warranty.
GM restarted that program some years ago. Mechanics told me about one Cadillac with numerous warranty problems (before they even sold it). The GM rep arrived. Measured tire pressures. Found two tires that were more than 2 PSI from the recommended tire pressure. Then used that as the excuse to deny reinbursement for warranty repairs.
Best warranties are often an indication of a least reliable product. And not just for cars.