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If she's a visual learner, good for her. On the other hand, has her hearing been tested? Hearing deficits in kids can escape notice for a long time. If she hasn't had a formal hearing assessment, now is the time. She may hear certain frequencies very well but still have significant loss at speech frequencies. It's also possible that she may have trouble with speech discrimination. Children should have an audiologist test their hearing, to be sure that all relevant tests are done.
After all that, she may hear wonderfully but not process instructions. Before assuming that, however, it makes sense to check whether she isn't hearing the instructions in the first place.
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The greatness of a nation and its moral progress can be judged by the way its animals are treated. - Ghandi 
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