Quote:
Originally Posted by Aliantha
I did this cake yesterday.
I had to give the recipient a refund. She was not happy. Claimed that one of the head spikes had fallen off. Personally, I think one of her kids broke it. All four of the spikes were identical. Exact same thickness fondant etc, and well dried. Tested for strength. Oh well. Some people are bitches. She was very nasty about it. I think she was having a bad day...or perhaps life and needed someone to hate.
I already have an order to do another one exactly the same.
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It looks awesome. Did that woman give back the cake??? You give back the money, she gives back the cake. Really, what a b*tch. If she kept the cake, then all she deserves is a discount. You've got a reputation to keep for your business, so I guess you had no choice but to give a refund. I'm glad you got another order though.