Quote:
Originally Posted by Nirvana
Good idea I just wish I could get this idea out of my head " HR's role is to protect the institution from liability rather than to support the target", as though these two interests are mutually exclusive. 
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HR's unofficial organisational role - true. But HR is made up of individual people - and most individual people want to do a decent job - and every HR person will have been told that a key part of their job is ensuring good working relations amongst staff. Protecting the institution from liability is important - but so is protecting the institution from the deleterious effects of bad people management and feuds - up to and including the loss of good workers.