Quote:
Originally Posted by glatt
So you missed a bus, either because it was early, or it never came, or maybe even because you were late. And the next bus was on time so you got on and wanted to complain to that driver about something he can't possibly have any knowledge or control over, but he wouldn't engage in your conversation to your liking. So he's stupid.
I don't see it.
|
What, you think that guy was just hired to drive the bus?
Nay nay, he is the company rep, the public's face of the whole transportation system, the sales force, the PR contact, the information booth, and the complaint department. He represents THE QUEEN, goddamnit.
