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03-18-2009, 11:05 AM | #1 |
Master Dwellar
Join Date: Oct 2006
Location: Los Angeles, CA
Posts: 4,412
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Some people just have too much time on their hands.
I just got off the phone after talking with a now NON donor. He called to complain that he was going to make a donation on our web site but now refuses to because we have the "audacity" to require his e-mail address.
I explained to him that we do this so the donor can get a receipt asap for tax purposes. He said that since his credit card company already sends him a receipt and that we should not have to. (FYI - 501C3 non-profits are REQUIRED to provide receipts). I told him I would be happy to take his donation by phone and he would not need to give his e-mail address at all. He said he was already "SOOOO ANGRY" about "Having to make this phone call to complain" that he would never donate to us "EVER!". I just told him I would pass on his comments. He said "I hope so" and hung up. I wonder what he does if the toast is burned? Break out the uzi?
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