06-09-2019, 12:50 PM | #12181 |
Goon Squad Leader
Join Date: Nov 2004
Location: Seattle
Posts: 27,063
|
You, sir,...
You'll hear the story. For now, beam has been half-sistered! Want coffee now.
__________________
Be Just and Fear Not. |
06-09-2019, 05:38 PM | #12182 | |
UNDER CONDITIONAL MITIGATION
Join Date: Mar 2004
Location: Austin, TX
Posts: 20,012
|
Quote:
He aspires to anything that affords him tons of attention and applause. |
|
06-09-2019, 05:50 PM | #12183 | |
I love it when a plan comes together.
Join Date: Oct 2009
Posts: 9,793
|
Still, he may have to diet if he loves horses and wants to become a jockey.
Quote:
|
|
06-11-2019, 12:00 AM | #12184 | |
I hear them call the tide
Join Date: Dec 2005
Location: Perpetual Chaos
Posts: 30,852
|
Quote:
to take advantage of it
__________________
The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart |
|
06-12-2019, 01:36 AM | #12185 |
Goon Squad Leader
Join Date: Nov 2004
Location: Seattle
Posts: 27,063
|
The seventh of seven floorboards has been hammered home.
Good night.
__________________
Be Just and Fear Not. |
06-12-2019, 12:34 PM | #12186 | |
We have to go back, Kate!
Join Date: Apr 2004
Location: Yorkshire
Posts: 25,964
|
I managed to resolve a really tricky claim this week. Well, 3 claims with overlapping damages.
PH has been a pain in the butt throughout. Mistakes made on our side as well which meant she was even more of a pain - by the time the claim was referred up to me by the rapid handler, she was at breaking point. Our adjustor scoped works in total for the claims at £6.5k Policyholder has quotes - lowest of which (and her preferred choice of contractor) was a little over £12k. She absolutely does not want us to use our network contractors (which would leave he with nothing to pay except the excess, regardless of how much the job turns out to be once work begins) She absolutely cannot afford to make up the difference between our limit of liability and her contractor. It's taken me 6 weeks to get this resolved - getting the contractor to requote without drying costs (we have a drying company who would deal with it separately or provide separate costs not included in the adjustor scope) Getting chased by the customer and then chasing her contractor on her behalf. Going line by line to remove little bits that aren't really damaged by the peril, or get him to justify why that should be included Getting chased by the policyholder, chasing him on her behalf Rinse and repeat When the scope was finally agreed we were left with a £4.1k shortfall on what we could offer. Policyholder now phoning daily and crying. Back to the contractor. I negotiated him down £3.5k to do the work. Got my tech expert to authorise an offer for half the remaining shortfall - then added in drying costs that had already been costed by our drying company, which in truth were probably now an overestimate given the length of time elapsed since the leak Policyholder ended up with an offer that covered the full cost of her works, with a couple hundred left over to rent a dehumidifier for the last bit of drying, and another couple of hundred left over to offset against her £700 excess. Policyholder has been left with only £500 out of pocket expense and I just saved the company about £1.5k once the additional costs that tend to occur when a claim goes through the network are taken into account. Her most recent email to me had a smiley face in it.
__________________
Quote:
|
|
06-12-2019, 01:28 PM | #12187 |
™
Join Date: Jul 2003
Location: Arlington, VA
Posts: 27,717
|
|
06-12-2019, 01:35 PM | #12188 |
Radical Centrist
Join Date: Jan 2001
Location: Cottage of Prussia
Posts: 31,423
|
Good goin', that's job satisfaction right there!
|
06-12-2019, 02:42 PM | #12189 | |
We have to go back, Kate!
Join Date: Apr 2004
Location: Yorkshire
Posts: 25,964
|
Yeah man - I really got a kick out of that one.
Way more fun than telling 'John' (don't call him Mr) that I am not sending anybody else to his house because he got aggressive and threatening with one of the decorators :P
__________________
Quote:
|
|
06-13-2019, 10:01 AM | #12190 |
Encroaching on your decrees
Join Date: Feb 2004
Location: An island within the south-west coast of Scotland
Posts: 7,016
|
WTG Doc!
__________________
Living it up on the edge ... of civilisation, within the southwest coast of |
06-13-2019, 12:06 PM | #12191 | |
We have to go back, Kate!
Join Date: Apr 2004
Location: Yorkshire
Posts: 25,964
|
ta hon.
__________________
Quote:
|
|
06-13-2019, 04:15 PM | #12192 |
The future is unwritten
Join Date: Oct 2002
Posts: 71,105
|
You do the job in return for money so you can buy food and shelter so you can do the job, that's everyone's base plane.
Above that the reward, the pleasure, comes from doing a great job which often goes unnoticed by bosses who are just trying to make sure everyone is doing their minimum. The self satisfaction of making personal goals, from knowing you're better than the average bear
__________________
The descent of man ~ Nixon, Friedman, Reagan, Trump. |
06-14-2019, 07:27 AM | #12193 |
still says videotape
Join Date: Feb 2001
Posts: 26,813
|
Nice job D!
__________________
If you would only recognize that life is hard, things would be so much easier for you. - Louis D. Brandeis |
06-15-2019, 03:54 PM | #12194 |
Goon Squad Leader
Join Date: Nov 2004
Location: Seattle
Posts: 27,063
|
all demolition complete, floor swept.
tarpaper in house, measuring and cutting and installing tarpaper vapor barrier next Then the same with the pressure treated plywood underlayment Then purchase, measure, cut, install cement board. **THEN** the toilet can be reinstalled
__________________
Be Just and Fear Not. |
06-15-2019, 06:32 PM | #12195 |
The future is unwritten
Join Date: Oct 2002
Posts: 71,105
|
Sounds like a reasonable substitute for a weekend at Brunhilda's house of pain.
__________________
The descent of man ~ Nixon, Friedman, Reagan, Trump. |
Currently Active Users Viewing This Thread: 125 (0 members and 125 guests) | |
|
|