Recovering Help Desk Tech

[ThisOleMiss]

Once upon a time I took a test and for reasons known only to personnel, was hired and trained to be a help dest technician for a company that shall remain nameless but who's products show up in a cow print box.

Yes, Virginia, it is true, there are some really odd people out there, and many of them have computers. Here are just a few.

1. Client calls up, can't get aol on her parents computer. Says here computer at college doesn't have a problem dailing into aol, can't understand why this one doesn't. Only problem was, her parents did not have aol, or any other type online service. And she got into college.

2. Guy calls up with a microsoft problem. Problem is he doesn't have the product ID key for the software he's trying to install, meaning it was probably a pirated copy to start with. Refered him to MS, and he got really angry, said he knew both Jimmy Carter and John McCain and he was going to have us all arrested. That's when I released the call.

3. Women calls up, has spyware in her system, and it's reading her mail. Not her e-mail, mind you, her snail mail. I suggested she unplug the computer, put a sheet over the monitor, and take it back to the store for service as there wasn't a thing I could do for her.

4. I got several of these from folks who's system won't turn on "But it was working fine before the lightening hit'.

5. "My modium won't work".

6. "My computer says modem not found but I'm looking at it here on the desk"

Any more stupid customer stories send them in. I have hundreds more. And people wonder why I raise goats.