My Computer is All Farked Up

[fargon]

Help, my puter is all farked up. It will not transport pictures from Nikon EX to my pictures. It did it once and will not do it again, I think that the previous owner did something to the software, and now I can't export pix to my pictures, and the built in camera does not work. Is there anything I can do to make it work?

[tw]

Originally Posted by fargon

Is there anything I can do to make it work?

Numerous things. But your answers are only as useful as facts and numbers that you provide. You did not provide information from the Event logs. Did not say what the manufacturer's hardware diagnostics report. Did not say what Operating System. Did not say which programs are being used. Did not even say what computer model or which type of USB port exists.

If the computer comes from better manufacturers, then it also has a Service Tag or something equivalent that identifies the configuration that that particular model.

[fargon]

It is an HP laptop, running Windows 7. I am trying to get pix to go from View NX to my pictures. Thank You for all your help.

[tw]

Originally Posted by fargon

It is an HP laptop, running Windows 7.

Step one. Break a problem down into parts. When the Nikon is connected, does it appear as a device in Windows Explorere and in Device Manager. Do not even attempt look or transfer pictures. Only see if the Nikon and computer talk to each other. Break the problem into parts. Then only look at each tiny part of the system.

Notice I said nothing about software. That is another part. One tiny part at a time. Verify hardware integrity before even thinking about software.

You did not even define a connection. I am guessing USB. Which USB does the Nikon require? Which USB does the HP have. What does the HP diagnostic (that executes without Windows) say for all USB ports? What USB cable (where did it come from)?

Service tag or HP configuration numbers for that machine? For example, it would probably have, at minimum, a four digit number followed by a "US".

[BigV]

I'm lovin this. Good luck fargon.