bills and customer service, are we being robbed?

[Madman]

My mother is 82. She lives with my wife and I. She is in pretty good health for her age and has a decent retirement income. She likes to shop. Some time ago she purchased a very nice music box from a company (Ardleigh Elliott). She paid via her bank card. She received her merchandise. The next month she received another. She kept it and mailed it to her granddaughter as a gift. With the catalog, she purchased another and in turn mailed that to another granddaughter. Then she received another that she didn't order. She had me call and cancel the "automatic" orders and we sent that one back. Her bank card was credited - minus the shipping and handling. She then received another. Again we repeated the same process of calling, canceling future shipments, getting her account credited, etc... So what happens? She gets another one of these damn things in the mail yesterday! Now I have to call these shitbags again. This time I'm going to close her account. The next step is to change her bank card. Talk about a scam. Cancel all orders my ass. They just keep sending the shit and charging her. Then we have to mail the shit back. I'm taking a fucking hammer to it!