Hit and Run--the Continuing Saga

[infinite monkey]

I called my insurance and told the lady that I was waiting on a police report, but was unsure what the next steps were.

She told me their investigators could find no such plate. Well, the city police told me there WAS a match and even told me what town it is in. Then she was all like "is there anything else I can help you with today?" and as I usually do with phone interactions like these, I wasn't sure what to say and I got flustered and said 'no' but then after I hung up I was thinking "Yeah, how about you tell me my freaking options so I can get my car in and get a rental? You know, the original question?"



Never once, not freaking once in my entire life, has anything ever happened to me where there wasn't something like this: something so weird and screwed up that it throws a wrench in the works that should be running smoothly.

If their investigators can't find the plate then it throws it all back on my court, doesn't it? Don't we PAY for insurance 'in case shit happens' and they take care of it when shit happens? Yeah, not in my life.

I don't know what to do now.