Down here at the pawn shop

[orthodoc]

Originally Posted by Trilby

Exactly

the average time an RN spends in the ED is five years. That's all they can take. Same with psych nurses, etc. That's why the police flip out and beat people with sticks....why does humanity suck so bad?

In the same way, ER docs get burned out seeing 60 patients/shift, all of whom are stressed and not at their best, some of whom are dying, and many of whom are looking for a fight. You always have to be prepared for a situation to turn aggressive. And police flip out, and first responders have to quit ... you make allowances as far as you can but eventually the stress takes its toll.

Learning to cope with aggressive customers could be good in terms of developing a manner of response that doesn't turn on the adrenaline jets, but once you feel that burnout starting it's probably better to look for something healthier. Just my 0.02.