Hit and Run--the Continuing Saga

[infinite monkey]

I called my insurance and told the lady that I was waiting on a police report, but was unsure what the next steps were.

She told me their investigators could find no such plate. Well, the city police told me there WAS a match and even told me what town it is in. Then she was all like "is there anything else I can help you with today?" and as I usually do with phone interactions like these, I wasn't sure what to say and I got flustered and said 'no' but then after I hung up I was thinking "Yeah, how about you tell me my freaking options so I can get my car in and get a rental? You know, the original question?"



Never once, not freaking once in my entire life, has anything ever happened to me where there wasn't something like this: something so weird and screwed up that it throws a wrench in the works that should be running smoothly.

If their investigators can't find the plate then it throws it all back on my court, doesn't it? Don't we PAY for insurance 'in case shit happens' and they take care of it when shit happens? Yeah, not in my life.

I don't know what to do now.

[tw]

Originally Posted by infinite monkey

I called my insurance and told the lady that I was waiting on a police report, but was unsure what the next steps were.

Did you talk to the insurance company or to your insurance agent? Your agent will often help cut through any nonsense by the internal company rep. That agent should also be able to say when the company adjuster will arrive OR why the adjuster is delayed.

Meanwhile, go to autobody shops to get their estimates. You need those numbers no matter what anyone says. Now is a best time to get estimates - to even make you feel better. And to learn who are the better shops.

What is your insurance company?

[Sundae]

Late to the party, sorry.
But, oh Infi, I really feel for you. Shitty thing to happen.

Originally Posted by infinite monkey

Never once, not freaking once in my entire life, has anything ever happened to me where there wasn't something like this: something so weird and screwed up that it throws a wrench in the works that should be running smoothly.

I feel this on occasion too. There have been so many times when I've had to make calls, follow things up, have extra appointments, make complaints etc. When I was hit by a car, when I went onot benefits, when I switched benefits, when I tried to register with a Doctor when I was due a tax refund etc etc etc. And I very often heard "That should go through automatically." No. It hasn't. LISTEN.

When things are bad nothing ever seems to go through properly.
It's just we remember the disasters and the frustrations more than the smooth runnings. That's no bloody help to you now though. So you have my full sympathy and much love.