Great Customer Service Experienced from Geek Squad at Best Buy

monster · 11-04-2017, 04:14 PM

PoloGirl's computer is over two years old, no warranty, no service contract. wouldn't turn on all of a sudden. Now power light either. Loose battery, fixed on the spot, no charge. It was a simple fix, but they could have charged and we would have paid.

Highly recommend them. I've always felt suss of Best Buy because they are the only gig in town if you don't want to buy online..... but this would be the reason why they didn't go under like all the others, I guess.....

Gravdigr · 11-04-2017, 04:50 PM

The one in Bowling Green, KY is not that gracious.

Undertoad · 11-04-2017, 06:02 PM

This may be the first time I've heard of a good experience from Geek Squad.

monster · 11-04-2017, 07:15 PM

I was a little surprised but do believe good customer service should be recognized

Gravdigr · 11-05-2017, 01:22 PM

Agreed.

And bad should be called out, also.

monster · 11-05-2017, 09:21 PM

we're not terribly backward in that here now, are we?

Gravdigr · 11-09-2017, 03:22 PM

Nah, we're all over that one.

11-04-2017, 04:14 PM	#1
monster I hear them call the tide Join Date: Dec 2005 Location: Perpetual Chaos Posts: 30,852	Great Customer Service Experienced from Geek Squad at Best Buy PoloGirl's computer is over two years old, no warranty, no service contract. wouldn't turn on all of a sudden. Now power light either. Loose battery, fixed on the spot, no charge. It was a simple fix, but they could have charged and we would have paid. Highly recommend them. I've always felt suss of Best Buy because they are the only gig in town if you don't want to buy online..... but this would be the reason why they didn't go under like all the others, I guess..... __________________ The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart

11-04-2017, 04:50 PM	#2
Gravdigr The Un-Tuckian Join Date: Apr 2007 Location: South Central...KY that is Posts: 39,517	The one in Bowling Green, KY is not that gracious. __________________ These statements have not been evaluated by the FDA, EPA, FBI, DEA, CDC, or FDIC. These statements are not intended to diagnose, cause, treat, cure, or prevent any disease. If you feel you have been harmed/offended by, or, disagree with any of the above statements or images, please feel free to fuck right off.

11-04-2017, 07:15 PM	#4
monster I hear them call the tide Join Date: Dec 2005 Location: Perpetual Chaos Posts: 30,852	I was a little surprised but do believe good customer service should be recognized __________________ The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart

11-05-2017, 01:22 PM	#5
Gravdigr The Un-Tuckian Join Date: Apr 2007 Location: South Central...KY that is Posts: 39,517	Agreed. And bad should be called out, also. __________________ These statements have not been evaluated by the FDA, EPA, FBI, DEA, CDC, or FDIC. These statements are not intended to diagnose, cause, treat, cure, or prevent any disease. If you feel you have been harmed/offended by, or, disagree with any of the above statements or images, please feel free to fuck right off.

11-05-2017, 09:21 PM	#6
monster I hear them call the tide Join Date: Dec 2005 Location: Perpetual Chaos Posts: 30,852	we're not terribly backward in that here now, are we? __________________ The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart

11-04-2017, 06:02 PM	#3
Undertoad Radical Centrist Join Date: Jan 2001 Location: Cottage of Prussia Posts: 31,423	This may be the first time I've heard of a good experience from Geek Squad.

11-09-2017, 03:22 PM	#7
Gravdigr The Un-Tuckian Join Date: Apr 2007 Location: South Central...KY that is Posts: 39,517	Nah, we're all over that one. __________________ These statements have not been evaluated by the FDA, EPA, FBI, DEA, CDC, or FDIC. These statements are not intended to diagnose, cause, treat, cure, or prevent any disease. If you feel you have been harmed/offended by, or, disagree with any of the above statements or images, please feel free to fuck right off.

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