Customer service has gone to hell in a handbasket

[SmurfAbuser]

Originally Posted by melidasaur

If you treat people like crap, you should be treated like crap. End of story. Customer Service is highly overrated because customers don't really know how to treat sales associates/clerks/insert title here. If you're an ass to someone, they should have the right to be an ass to you.

Americans have this sick sense of entitlement that sickens me.

Well-said. I worked retail for many years and went out of my way to be nice to people--most of the time I never got so much as a "please" or "thank you." Yes, there are nice people out there, but when you get shit on by 9 customers in a row, it's hard to be nice to customer number 10.