lusers

[SteveDallas]

Originally Posted by zippyt

" Oh just go install this soft ware up date ."
What is it suposed to do ??
" Damn If I Know ! "
So how am I suposed to know if it worked ??
"Oh the customer will know "

Me: Yeah, I just installed patch # 735843 on Solaris 8 and I'm having a problem. [I actually explained the problem, but this was a dozen years ago so I don't remember what it was.]
Sun Tech Support: OK, let's just see what you have here... hey, you don't have patch # 654389.. that's odd...
Me: Yeah, we haven't installed it yet.
STS: But they're in the same cluster patch. [this is a group of a couple dozen patches that you install all at once.]
Me: Yeah, I know, but we don't install the cluster patches. We go one at a time.
STS: How come?
Me: Because the third time a cluster patch screwed up one of our systems and we had no way to tell which individual patch was causing the problem, we decided we weren't really saving any time by using the clusters.
STS: Well yeah that's true, they are kind of hard to troubleshoot....