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Old 01-11-2018, 02:05 PM   #1
BigV
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That is a good question, but as I am only three thousand miles away, I'll wait for him to answer YOUR question.
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Old 01-11-2018, 02:20 PM   #2
Carruthers
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That is a good question, but as I am only three thousand miles away, I'll wait for him to answer YOUR question.
Discretion is the better part of valour.
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Old 01-11-2018, 03:00 PM   #3
Gravdigr
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At around four thousand miles, I'm probably out of range of the 1st Gravdigr Heavy Artillery Regiment, so could I enquire as to what has prompted your miffdom?
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That is a good question, but as I am only three thousand miles away, I'll wait for him to answer YOUR question.
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Discretion is the better part of valour.
Oh, it's nothing a thousand years and ten gallons of Wild Turkey won't remedy.

Just venting, really. I don't frustrate well.

YouTube thumbed me in the eye first thing this morning.

I expect I'll get over it, but, prolly not today.
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Old 01-11-2018, 02:41 PM   #4
DanaC
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Also - while I am at it - I can understand not having your policy number when you call - but not knowing a goddamn thing about the fucking policy is not helpful when I am trying to complete security checks.

There are all sorts of questions I can ask you to comply with data protection questions - only one of them has to be policy related. Don't have you policy number/ That's fine, can you confirm the month your policy is renewed each year? No - ok, can you confirm the name of the broker or bank where you took out the policy? No - ok - do you know what your excess is on the policy? No. ok - ok then can you tell me what kind of policy it is: is it buildings only, contents only, or a combined contents and buildings policy? no.....ok - have you made any previous claims? You'e not sure - you think maybe - but you can't remember what it was for?

well, then we have a problem because I can't discuss a damn thing about your policy or potential claim.
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Old 01-11-2018, 02:53 PM   #5
Gravdigr
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Days like today would get me fired for sure from that type of job. This would be one of those 'mental health' days some companies provide.
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Old 01-11-2018, 02:58 PM   #6
DanaC
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Days like today would get me fired for sure from that type of job. This would be one of those 'mental health' days some companies provide.
*grins*

I do sometimes imagine what it would be like if I actually let out the annoyance I feel on a call.

"Well, actually, I don;t think you do understand, and I find your tone very condescending - you don;t sound sympathetic at all"

"Really, well that's weird, because I was just thinking you sound like a total bitch with anger management issues and a misplaced sense of entitlement, so go figure"
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There's only so much punishment a man can take in pursuit of punani. - Sundae
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Old 01-12-2018, 06:39 PM   #7
monster
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Why aren't there comments on Craigslist? I have so many questions like ... does that mean frying pans are included?....

https://annarbor.craigslist.org/for/...443175319.html
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Old 01-12-2018, 08:09 PM   #8
xoxoxoBruce
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Because it's not fleabay it's a classified ad, you have to conact the seller with questions.
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Old 01-12-2018, 09:32 PM   #9
monster
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dude, the question was rhetorical. Just for funsies. Did you have to sell your sense of humor to pay your heating bill or something?
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Old 01-13-2018, 08:29 AM   #10
Griff
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Sometimes I think human services is excellent work excepting people.
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Old 01-13-2018, 09:26 AM   #11
xoxoxoBruce
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dude, the question was rhetorical. Just for funsies. Did you have to sell your sense of humor to pay your heating bill or something?
Pardon me, I forgot about your fucked up Brit humo(u)r.
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Old 01-13-2018, 08:42 AM   #12
DanaC
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Yah. My Job would be so easy if it wasn't for the policyholders, brokers, suppliers and underwriters ...

'Good morning, you're through to DanaC in the claims team, could I take your full name please?'

'Joseph'

*blinks*

'Thankyou, and your surname please?'

'Bloggs'

'Thanks. And do you have a policy number or claim reference I can take?'

'No'

'Ok, that's fine, could I take your post code?'

'AA1 1AA'

'Thankyou, and are you calling about an existing claim or to register a new one'

'Well, I don't know - I called last week'

'Right, ok, I can have a look and see if anything was registered'

'Well - I've got a claim number...'


*shoots self in the head*
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There's only so much punishment a man can take in pursuit of punani. - Sundae
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Old 01-13-2018, 08:53 AM   #13
Carruthers
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Yah. My Job would be so easy if it wasn't for the policyholders, brokers, suppliers and underwriters ...
Anyone who works with, or for, the Great British Public has my undying admiration.

Having 'served' a subset of the public for years in a previous life, the thought of having to deal with them en masse brings me out in a cold sweat.

You have my sympathy.
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Old 01-13-2018, 08:57 AM   #14
DanaC
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Many of the people I speak to are lovely. Most are fine - some are funny, some are heartbreaking, and some you're thankful for only having to be a part of their life of for a few minutes.
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There's only so much punishment a man can take in pursuit of punani. - Sundae
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Old 01-13-2018, 10:16 AM   #15
sexobon
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Looks like the beginning of a new fad:

To Get Medicaid in Kentucky, Many Will Have to Work. Advocates for the Poor Are Horrified.

Able bodied adults, who don't have State approved mitigating circumstances, will have to work at least part time to get into the State healthcare program and to remain there.

They actually expect people to stop freeloading on their government! Oh those wily Kentuckians.
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