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The urban Jane Goodall
Join Date: Jan 2004
Location: Florida
Posts: 3,012
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McDonald's outsourcing drive-throughs
Just damn people...
http://www.oregonlive.com/news/orego...8522172300.xml Happy Meal orders travel 1,300 miles in name of efficiency A Hermiston McDonald's experiment outsources drive-through window duties to a North Dakota call center Sunday, January 23, 2005 RICHARD COCKLE HERMISTON -- Talk about McWeird. You can still order up a Big Mac and fries at the only drive-through McDonald's in this Eastern Oregon farming town, but you'll have to go by way of North Dakota. That disembodied voice directing you to the next window is coming to you live from 1,300 miles away in Grand Forks.
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